Shipping & Return Policy
Orders are generally processed and shipped within 2-3 days of ordering. We are a small business with a few employees and appreciate your patience. Order confirmations and tracking numbers will be sent via the email provided with your order. Someone 21+ with a valid ID must be present to receive the package. The carrier will attempt delivery a maximum of 3 times. After 3 delivery attempts, your package will be sent back to the shop.**
**If delivery is attempted 3 times with no success or if you fail to retrieve your package at the carrier depot by the stated deadline, the shipping fee will not be refunded to the customer.
We are happy to discuss returns or credits for cork taint or other compromised bottles. We do need the bottle back in order to issue a credit or replacement. Please bring the bottle back to the shop, or contact us at +1 971 420 6278 or firstname.lastname@example.org between 1-7pm PST.